At BDG Game, your privacy is one of our highest priorities. This Privacy Policy explains in clear and transparent terms how BDG Game collects, uses, stores, shares, and protects your personal information when you register, log in, and use our gaming platform and services.
By using BDG Game, you consent to the collection and processing of your information as described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue your use of the platform and contact us to request deletion of your account and data.
We are committed to handling your personal information responsibly and in full compliance with applicable data protection laws and regulations.
Information We Collect
We collect only the information that is necessary to provide, operate, and continually improve our services. The types of information we may collect include the following:
Account Information includes your full name, email address, mobile number, date of birth, and username that you provide when creating your BDG Game account.
Identity Verification information such as government-issued identity documents may be required during the account verification process and for withdrawal processing in order to comply with Know Your Customer regulations.
Financial Information includes your bank account details, UPI IDs, and transaction history related to deposits and withdrawals. Please note that we do not store full debit or credit card numbers on our servers.
Usage Data covers details about the games you play, bets you place, time spent on the platform, and your interaction patterns, which we use to personalise and improve your experience.
Device and Technical Data includes your IP address, device type, browser type, operating system version, and cookie data collected automatically when you access the platform.
Support Communications refers to any messages, queries, or complaints you send to our customer support team, which we retain to resolve disputes and improve service quality.
How We Use Your Information
The information we collect is used solely for legitimate purposes directly related to providing and improving our services. Specifically, we use your information to:
Create, manage, and maintain your BDG Game account securely. Process deposits, withdrawals, and all gaming-related financial transactions. Verify your identity and comply with applicable legal and regulatory requirements. Personalise your gaming experience and send you relevant promotional offers and bonuses, where you have opted in to receive them. Detect, prevent, and investigate fraudulent activity, cheating, money laundering, and other illegal activities on the platform. Provide timely and effective customer support and resolve account disputes. Analyse and improve platform performance, fix technical issues, and develop new features. Send important account notifications, security alerts, and service updates that are necessary for the operation of your account.